Terms of Service
This website is operated by Parker & Wells. Throughout the site parkerandwells.com (the "Site"), the terms "we," "us," and "our" refer to Parker & Wells.
Parker & Wells offers this website, including all information, tools, and services available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our Site or making a purchase, you're using our "Service" and agree to follow these terms and conditions ("Terms of Service" or "Terms"). This includes any additional rules or policies mentioned here or linked elsewhere. These Terms apply to everyone using the Site — whether you're browsing, shopping, or contributing content.
Please take a moment to read these Terms of Service carefully before using our website. By accessing or using any part of the Site, you agree to follow these Terms. If you don't agree with all of the terms, please do not use the website or any of our services.
Any new features or tools added to our store will also be covered by these Terms of Service. You can always find the latest version of the Terms on this page. We may update, change, or replace parts of these Terms by posting updates on our website. The version published on this page at the time of your order applies to that order.
Our store is powered by Shopify Inc., which provides the online platform that enables us to sell our products to you.
Section 1 – Online Store Terms
By agreeing to these Terms of Service, you confirm that you are of legal age in your country to use this site, or that you are of legal age and have given permission for any minors under your care to use it.
Section 2 – General Conditions
We reserve the right to refuse service to anyone, at any time, and for any lawful reason. Your content (excluding credit card information) may be transferred unencrypted and adapted to meet technical requirements of connecting networks or devices.
Credit card information is always encrypted when transmitted. You agree not to reproduce, copy, sell, or exploit any part of the Service without our explicit written permission.
Headings in this document are for convenience only and do not limit these Terms.
Section 3 – Accuracy, Completeness, and Timeliness of Information
We are not responsible if the information on this Site is inaccurate, incomplete, or outdated. The content is for general informational purposes and should not be your only basis for decisions. Some information may be historical and provided for reference only. We reserve the right to change the content at any time but are not obligated to update it.
Section 4 – Modifications to the Service and Prices
Prices for our products may change without notice. The price shown at the time you place your order applies to that order. We also reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.
Section 5 – Products
Certain products may be available exclusively online. These may have limited quantities and are subject to our Return and Refund Policy. We strive to display product colours and images accurately, but we cannot guarantee exact representation on your screen. We may limit quantities, discontinue products, or update descriptions and pricing at any time.
Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order, for example if a product is no longer available, if there is an error in the price or product information, or if we suspect fraud. We may also limit quantities per customer, household, or order. If we cancel or modify your order, we'll contact you using the details you provided (email, billing address, or phone), and if the order has already been paid we will refund the amount paid.
You agree to provide complete and accurate purchase and account information and to keep it updated for future orders.
For details, please see our Return and Refund Policy.
Section 7 – Optional Tools
We may provide access to third-party tools that we do not control or monitor. You use these tools "as is" and "as available", at your own risk. We are not responsible for any issues resulting from third-party tools. Future new features or services will also fall under these Terms.
Section 8 – Third-Party Links
Some content or products available through our Site may include third-party materials. Links may direct you to external sites we don't control. We are not responsible for the content, accuracy, or practices of third-party websites. Review their terms and policies before engaging in any transactions.
Section 9 – User Comments, Feedback, and Other Submissions
If you send us creative ideas, suggestions, or materials (collectively "comments"), you agree that we may use them freely — including editing, publishing, and distributing them in any format.
We are not obligated to keep comments confidential, compensate you, or respond. By submitting, you confirm that your content does not violate any third-party rights or contain unlawful, abusive, or harmful material. You are solely responsible for the accuracy and legality of your comments.
Section 10 – Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Section 11 – Errors, Inaccuracies, and Omissions
At times, information on our Site or Service may contain errors or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct errors or cancel orders if information is inaccurate, including after submission. If we cancel a paid order, we will refund you in full.
Section 12 – Prohibited Uses
You are prohibited from using the Site or its content for any unlawful purpose, soliciting others to perform unlawful acts, violating laws or third-party rights, uploading malicious code or viruses, harassing or discriminating against others, submitting false or misleading information, or interfering with security features.
We reserve the right to terminate use of the Service for violations.
Section 13 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of the Service will be uninterrupted or error-free. To the extent permitted by law, the Service is provided "as is" and we are not liable for indirect or consequential damages, including lost profits, data, or savings. Nothing in these Terms limits or excludes any rights you have under the consumer laws that apply to you, including your statutory warranty rights.
Section 14 – Indemnification
You agree to indemnify and hold Parker & Wells, its affiliates, and staff harmless from any claims or damages arising from your breach of these Terms or related policies.
Section 15 – Severability
If any provision of these Terms is found unlawful or unenforceable, it will be removed, but the rest will remain valid and enforceable.
Section 16 – Termination
These Terms remain effective until terminated by either you or us. You may terminate by ceasing to use our services. We may terminate at any time if you fail to comply with these Terms.
Section 17 – Entire Agreement
These Terms, along with any policies or rules posted on the Site, form the complete agreement between you and Parker & Wells.
Section 18 – Governing Law
These Terms and any related agreements are governed by the laws of the Netherlands. If you are a consumer living in another country, this does not deprive you of the protection of the mandatory consumer laws of your country of residence.
Section 19 – Dispute Resolution
If a dispute arises between you and Parker & Wells, we encourage you to contact us first at inlog@ecomnextsolutions.com so we can attempt to resolve the matter informally. We aim to respond to all disputes within 14 business days.
If the dispute cannot be resolved informally, it may be submitted to the competent court in accordance with applicable law. This does not affect your right as a consumer to bring proceedings in the courts of your country of residence.
Section 20 – Changes to Terms of Service
The most current version of these Terms of Service will always be available on this page. We reserve the right to modify or replace parts of these Terms at any time by posting updates on the website.
Contact Information
Reach Out: Monday – Friday: 9:00 AM – 5:00 PM, Saturday & Sunday: 10:00 AM – 3:00 PM (ET)
Email: inlog@ecomnextsolutions.com
Address: Porta Basilica 29, 3995 ZD Houten, Netherlands